How the Online Marketplace is Changing the Retail Industry

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In contrast to e-commerce sites, which let companies sell their goods online, virtual marketplaces let third-party sellers conduct business. Popular examples of virtual marketplaces include Amazon and eBay.

These websites, also referred to as e-commerce marketplaces may include small- and large-scale manufacturers of goods. 

How Online Marketplaces Operate 

Virtual marketplaces shift the responsibility of maintaining inventories, logistics, images, product descriptions, and pricing to the seller, as opposed to traditional e-commerce websites. Although there are various operational models for marketplaces, the most popular one involves the platforms connecting sellers and potential customers. 

On marketplaces, products are displayed, orders and payments are taken, orders are forwarded to sellers, deliveries are tracked, and payment is released to sellers after a fee has been deducted. 

Although many sellers on virtual marketplaces also operate their websites, virtual marketplaces frequently enjoy greater traffic than individual company websites. Listing on online markets is a method for some smaller companies to market both specific products and the company. 

Selling on online marketplaces can allow small businesses to do away with the need for a dedicated website, hosting, technology, payment gateway, accounting software, and other requirements for selling online. 

The Benefits 

Although it’s not the best option for every business, selling on a virtual marketplace has some benefits that make it an excellent choice for some, including: 

  • Instead of spending time and resources on setting up and maintaining your online store, you could concentrate on the products. The largest virtual marketplaces also have mobile apps, which increases their reach and, once more, relieves you of the worry associated with creating and maintaining an app. 
  • Placing your products in front of the extensive traffic that many online marketplaces draw can increase visibility for both your products and your company. This greater exposure may encourage customers to visit your website or physical location. 
  • By using a virtual marketplace to advertise and sell products, small businesses can launch with low startup costs. 

The Drawbacks 

The online market is not always a bed of roses. There are some disadvantages as well: 

  • High web traffic is great, but the number of brands and products available on online marketplaces makes it challenging to stand out. 
  • A virtual marketplace has costs associated with it. For sellers who sell more than 40 items per month as of 2018, Amazon charges $40 per month, plus additional fees based on needs. 
  • You must be able to work within the limitations set forth by virtual marketplaces regarding what can be listed and how it can be listed rather than imposing your own rules. 

The Future 

A virtual marketplace has costs associated with it. For sellers who sell more than 40 items per month as of 2018, Amazon charges $40 per month, plus additional fees based on needs. 

You must be able to work within the limitations set forth by virtual marketplaces regarding what can be listed and how it can be listed rather than imposing your own rules. 

These trends imply that companies that can control costs and successfully engage clients via websites and mobile apps will be the most successful going forward. 

Also read: The Future of Diversity Metrics: Trends to Watch in 2025

Neha Verma
Neha Verma
Neha Verma is a content writer who has 5+ years of experience in writing content in different domains and industries. She has been working with B2B & B2C industries and has created content for presentations, training, worked on web content, and copy content. She specializes in blogging, email marketing, and digital marketing content. Currently, she lives in India.
Image Courtesy: Pexels

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